01 Booking support

Manage your
appointment.

Use Square to view or reschedule your appointment before the studio’s cutoff. If you need to cancel a deposited appointment, send Lilly Ink an online request below.

01

Reschedule

Your confirmation email contains the secure Square link for your appointment. Deposited bookings can be rescheduled there before the studio’s cutoff.

Use the link in your Square confirmation email.

02

Request cancellation

Square does not let a customer directly cancel an appointment after a deposit has been paid. Email the studio with your booking details so it can process the request.

Email a cancellation request ↗

Important: sending a request does not automatically cancel your appointment or decide what happens to the deposit. Lilly Ink will confirm the outcome directly.

Include in your request
  • Full name
  • Booking email or phone
  • Appointment date and time
  • Session type
  • Square booking reference, if available
  • Reason, if you wish
Start cancellation email